The European Way to Excellence
How 35 European Manufacturing, Public and Service Organisations Make Use of Quality Management
|Auteur(s):||T.W. Hardjono, S. ten Have en W.D. ten Have|
|Uitgave:||Brussels: European Commission, 1997|
|Uitgavedatum:||1 januari 1997|
|Bestelling:||Deze publicatie is niet meer leverbaar door Berenschot.|
The European Way to Excellence is bases on actual case studies of 35 Euroepan manufacturing service and public sector organisations, ranging in size from very small to large. It is a joint venture effort between the book's sponsors - EFQM and the European Commissions - the companies featured and the case study writers, many of whom work in renowned European universities.
The authors were management consultants with Berenschot.